Customer service
Delivery & shipping
How we ship our printed atlases and maps — costs, delivery times and the countries we serve.
We ship our printed atlases and maps worldwide. Postage & handling (p&h) depends on the destination and the size of the package, and the exact amount is shown to you at PayPal checkout before you pay.
Shipping costs
All product prices include VAT. Postage & handling is added at checkout.
| Destination | Postage & handling |
|---|---|
| Germany | from €5 up to €15 (by package size) |
| Europe & rest of world | from €10 up to €25 (by package size) |
Package sizes are graded as small (under 500 g), medium (under 1500 g) and large package.
Delivery times
| Destination | Standard | Airmail |
|---|---|---|
| Germany | 2–3 working days | — |
| Europe | 5–6 working days | 2–3 working days |
| Rest of world | 9–14 working days | 4–9 working days |
Orders are dispatched after payment is received, Monday to Friday, and you'll get an email confirmation when your parcel ships.
Countries we serve
Within Europe we ship to: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus — as well as Germany. We also ship to destinations in the rest of the world.
Good to know
- All prices include the applicable German VAT (7% for printed atlases and maps).
- There is no minimum order value.
- Deliveries outside Europe may be subject to additional import taxes or customs fees, which are payable by the recipient.
Returns
You have a 14-day right of withdrawal on orders. Please see our Widerrufsbelehrung for the full cancellation policy and instructions.